Our Commitment to Your Privacy
At Rupal's Closet, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website or related services.
Information We Collect
Types of data we gather and why
Personal Information
- Name, email address, mobile number
- Shipping/billing address
- Payment details (securely processed)
Account & Usage Data
- Login credentials & order history
- IP address, browser type, device info
- Pages viewed & referral links
Cookies & Tracking
We use cookies to remember your preferences, analyze traffic, and enhance your shopping experience. You can manage cookies through your browser settings.
How We Use Your Data
Purpose-driven data processing
Order Processing
To process, confirm, and deliver your orders efficiently
Communication
To send updates, offers, and promotions (with your consent)
Service Improvement
To improve our website design, functionality, and user experience
Security & Fraud Prevention
To prevent fraudulent transactions or unauthorized access
Legal Compliance
To comply with legal obligations and maintain records
Legal Basis for Processing
Transparent legal grounds for data handling
When you sign up for our newsletters or marketing updates
When processing your purchases and delivering your orders
To improve services and prevent fraud
To comply with laws or respond to lawful government requests
Data Retention
How long we keep your information
Retention Period
We retain your information only for as long as necessary to fulfill the purpose it was collected for — such as legal, accounting, or reporting obligations.
Once no longer required, data is securely deleted or anonymized.
Your Rights
As per DPDP Act, 2023 and global privacy laws
Access & Correction
Access, update, or correct your personal data
Consent Withdrawal
Opt out of marketing communications at any time
Right to be Forgotten
Request deletion of your personal data
Data Portability
Request data portability or restrict processing
Exercise Your Rights
To exercise these rights, contact us at rupalkothari.rk14@gmail.com
We typically respond within 7 working days
Data Security
Advanced protection measures
Security Measures
- SSL encryption for all data transfers
- Enterprise-grade firewalls
- Secure hosting servers
- Regular security audits
Our Commitment
We employ advanced security measures to prevent unauthorized access or misuse of your information.
Children's Privacy
Our services are intended for users aged 18 and above. We do not knowingly collect personal data from children.
If we become aware of inadvertent data collection from a minor, we delete it immediately.
International Data Transfers
While our operations are based in India, some service providers may process data outside India.
Policy Updates
Staying current with our practices
We may update this Privacy Policy periodically to reflect changes in technology, law, or business practices.
The revised version will be posted here with a new "Last Updated" date. Continued use implies acceptance.
Contact Our Privacy Team
Get in touch with our Data Protection Officer
Data Protection Officer (DPO)
Compliance Note
This Privacy Policy complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the Digital Personal Data Protection Act, 2023.