Welcome to Rupal's Closet Shipping
At Rupal's Closet, we aim to deliver your favorite fashion pieces quickly and securely. Please review our shipping terms to understand how we handle deliveries across India.
Free Shipping
On orders above ₹999
Get free delivery across India
Shipping Rates
Choose the delivery option that suits you best
Standard (Below ₹999)
Free Shipping
Express
Important Note
Delivery times are estimates and may vary due to factors such as weather, festivals, strikes, or courier delays.
Order Processing & Dispatch
How we handle your orders
Same-Day Processing
Orders placed before 2 PM (Mon–Sat) are processed the same day.
Orders after 2 PM or on Sundays/holidays are processed next business day.
Custom Orders
Custom, pre-order, or made-to-order products may require 7–14 additional days for dispatch.
Communication
In case of high demand or stock delays, our team will inform you promptly via email or phone.
Delivery Timelines
Estimated delivery times by location
Metro Cities
Tier-2 & Tier-3 Cities
Remote Areas
Delivery Partners
Trusted logistics providers
We ship via leading logistics providers to ensure reliable and trackable delivery across India.
Tracking Your Order
Real-time updates on your delivery
Real-Time Tracking
Once your order is dispatched, you will receive a tracking link via SMS and email.
You can monitor your order status in real time from the courier's portal or your Rupal's Closet account.
Cash on Delivery (COD)
Pay when you receive your order
COD Available
- Available for most pin codes in India
- Additional handling fee of ₹49
Important
Please ensure correct contact and address details for successful delivery.
Packaging & Safety
All products are carefully packed using tamper-proof, eco-friendly materials. Each order undergoes quality check before shipping.
Non-Serviceable Areas
Some remote locations may have limited courier service. We will notify you before dispatch and offer alternatives.
Issue Resolution
How we handle delivery issues
Delayed or Lost Parcels
Contact our support team within 7 days of the expected delivery date.
Damaged Deliveries
Share clear photos of the packaging and product within 48 hours of receipt.
Email: rupalkothari.rk14@gmail.comAddress Changes & Delivery Attempts
Address changes after order confirmation only if parcel hasn't been dispatched.
Couriers attempt delivery up to 3 times.
Re-shipping due to incorrect address may incur additional charges.
International Shipping
Coming Soon!
Currently, we deliver only within India. However, we're working to enable international shipping soon — stay tuned!
Need Help With Shipping?
Our support team is here to assist you
Note: This Shipping Policy is subject to change without prior notice. Please review this page periodically for updates.